Who should look after the security of OTRS instances and other open‑source applications? What are the possible consequences of a security breach? What are recommended countermeasures to protect against them? Wojciech Siewierski—a cybersecurity expert, Senior Perl Developer and IT administrator at Centuran Consulting—will discuss all of these topics.
Secure OTRS in 5 steps: Expert Opinion & a Ready-To-Use Checklist
Olga Muzyczuk and Wojciech Siewierski